What is a Prepaid Forex Card?
Multicurrency Forex Card is designed exclusively for customers who travel extensively across the globe. It is a unique product with multiple currencies loaded on the same card, thus obviating the need to carry multiple cards for different destinations.
What’s more, this card is available in 8 different currencies for foreign travel needs and you have a choice to load all 8 currencies onto a single card.
The Borderless Prepaid Travel Card comes with a lot of other benefits:
1. Access to over 34 Million merchant establishments and to 2.1 Million ATMs
2. Free Emergency Cash if you lose your card
3. Free Replacement Card
4. Global Emergency Toll Free Assistance in over 80 countries
5. Online access to your card account
So whether it is paying for your food or buying a souvenir, Borderless Prepaid Travel Cards from Thomas Cook will make it easy. With it you can attend to your business, enjoy the delightful tourist spots, dine out, and take in the breathtaking landscape and exotic culture of the country without worrying about money changers and converting your traveller's cheques into local currency.
For payments, you can directly swipe your Card without any transaction fee at merchant establishments accepting Mastercard, saving you the hassle of carrying cash while on the move.
To get your very own Borderless Prepaid Forex Card please drop in at your nearest Thomas Cook branch.
Please note: The usage of this Card is strictly subject to regulations stipulated by the Reserve Bank of India and the Foreign Exchange Management Act, 1999 from time to time
What are the advantages of Borderless Prepaid Travel Cards over Foreign Currency notes?
Foreign Currency Notes
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Prepaid Foreign Currency Cards
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If you are travelling to different countries you have to carry different currency notes of those countries
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8 currencies can be loaded onto a single card and it can be used to pay for products and services or to access cash through ATMs
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Accepted worldwide but authenticity of currency notes can be a problem
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Safe, secure and accepted at over 34 million Mastercard Merchant Establishments worldwide besides 2.1 Million Mastercard branded ATMs
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You need to carry loose currency which can be torn, lost and can also be cumbersome
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You don't have to carry any loose change since you can shop For the exact amount without enchasing entire amount on card
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Lost cash is lost forever
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Free Emergency Cash and Free Card Replacement means you never lose access to your money even if you lose your card
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No security for cash
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Chip and Pin Security means your money is safer
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Purchase and transaction possible only for the amount in the pocket
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Unlimited transactions possible (subject to the balance)
You can reload your card and hence if you are a student and need money, your loved ones in India can reload it. As a business traveller for your regular travel you can just reload the card and enjoy the convenience of a card while you travel
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Which Prepaid Forex Card is available at Thomas Cook?
Available off the shelf at your nearest Thomas Cook Branches across 89 cities, the Borderless Prepaid Multicurrency Travel cards from Thomas Cook.
In which currencies are the Prepaid Forex Cards available?
At Thomas Cook, you can choose from a wide range of foreign currencies to load your card with.
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US Dollar
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British Pound
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Euro
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Japanese Yen
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Australian Dollars
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Canadian Dollars
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Swiss Francs
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Singapore Dollar
What is the validity of the Prepaid Forex Cards?
Borderless Prepaid Travel Cards are reloadable and valid for a period of 5 years and others for 3 years. Within this period you can use the Prepaid Forex Card as many times as you like. On your next trip overseas, you can reload your Card at any Thomas Cook branch. Simply fill in the reload coupons given to you along with the necessary documents; your Card will be credited with the new amount within hours. This is subject to RBI regulations. (For latest on RBI regulation: www.rbi.org.in)
What documents do I need to submit when I purchase/ reload Prepaid Forex Card from Thomas Cook?
You will have to submit a copy of the following documents at your nearest Thomas Cook branch along with the application form for the Prepaid Forex Card before you travel abroad:
Document
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At the time of Purchase
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At the time of Reload
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Passport Copy
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Mandatory
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Already Available - Not Required
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Form A2
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Mandatory
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Mandatory
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Visa or Airline Ticket
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Mandatory
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Compulsory in case of next trip. Not required for the same trip
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Form 60
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Compulsory when PAN/GIR not available.
Only for Citibank Prepaid Forex Card
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Compulsory when PAN/GIR not available
Only for Citibank Prepaid Forex Card
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Once I get the Prepaid Forex card, can I use the card in India?
Since this is a Foreign Currency card, usage is limited only to foreign countries excluding India, Nepal and Bhutan as per RBI guidelines.
How much money can I load onto the card?
The usage of your Travel Currency Card should be in strict accordance with the regulations of the Reserve Bank of India and FEMA regulations. The amount loaded or reloaded on a card can be done as per the foreign Exchange Management Act, 1999 and prevailing RBI regulations in force at present.
Purpose
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Limit
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Basic Travel Quota (BTQ) - For Holidays, Personal visits etc
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USD $10,000.00 per financial year
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Business Travel
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USD $25,000.00 per Trip
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Employment Abroad - For a person who is going to work abroad
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USD $100,000.00 per year
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Medical Treatment - For people who are travelling abroad for treatment
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USD $100,000.00 per year
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Studies Abroad - For students pursuing studies abroad
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USD $100,000.00 per academic year
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Can I retain the card and reload it for my next trip?
Thomas Cook allows you the convenience of retaining your card and reloading it before your next trip abroad so that you can use the same card the next time you travel.
If I have money left on my card, how can I encash it once I come back?
The Card can be encashed only after your return to India. Furthermore, the last transaction done on the card should be more than 10 days prior to the date of encashment. For refund of the residual or unutilized balances you can approach any of the Thomas Cook branches irrespective of where the card was issued. You need to complete the refund form and submit a copy of your passport alongwith the form and claim your refund at the best possible rates.
Who do I reach out to if I need any assistance?
For Thomas Cook’s own Borderless Prepaid Multicurrency Travel Cards, you can reach out to the Emergency Assistance Service which is a Toll Free service available in over 80 countries. You can also visit www.borderlessprepaid.com
Country |
Telephone Number |
Country |
Telephone Number |
Anguilla |
1 877 352 3133 |
Italy |
800 789 525 |
Antigua + Barbuda |
1 877 352 3134 |
Japan |
00531 780 221 |
Argentina |
0800 666 0026 |
Latvia |
800 03 736 |
Australia |
1800 098 231 |
Lithuania |
880 031 068 |
Austria |
0800 293 724 |
Luxembourg |
800 28 166 |
Bahamas |
1800 389 0523 |
Malaysia |
1800 814 933 |
Bahrain |
8000 4838 |
Mexico |
01 800 123 3480 |
Barbados |
1 877 352 3135 |
Monaco |
800 93 677 |
Belgium |
0800 77 228 |
Netherlands |
0800 023 3935 |
Bermuda |
1 877 352 4439 |
New Zealand |
0800 444 691 |
Brazil |
0800 892 3560 |
Norway |
800 14 326 |
British Virgin Islands |
1 877 352 4440 |
Panama |
1 877 697 0250 |
Bulgaria |
800 116 1169 |
Peru |
0800 54797 |
Cayman Islands |
1 877 352 4449 |
Philippines |
1800 1442 0143 |
Chile |
123 0020 7887 |
Poland |
00800 441 2460 |
China (North) |
10 800 712 2683 |
Portugal |
800 880 501 |
China (South) |
10 800 441 1345 |
Puerto Rico |
1 877 697 0250 |
Colombia |
1 800 518 1711 |
Russia |
810 800 2500 2044 |
Costa Rica |
800 015 0605 |
Saudi Arabia |
800 844 2790 |
Croatia |
0800 223 179 |
Singapore |
800 441 1379 |
Cyprus |
800 96 361 |
Slovakia |
800 001 684 |
Czech Republic |
800 143 722 |
South Africa |
0800 982 674 |
Denmark |
808 84 857 |
South Korea |
00798 4434 1279 |
Dominican Republic |
1888 156 1388 |
Spain |
900 958 973 |
Dominica |
11 877 352 9266 |
St Kitts & Nevis |
1 877 352 9270 |
Estonia |
800 011 1359 |
St Lucia |
1 877 352 3975 |
Finland |
0800 918 279 |
St Vincente |
1 877 352 3976 |
France |
0800 916 940 |
Sweden |
0207 96 949 |
Germany |
0800 181 4595 |
Switzerland |
0800 834 918 |
Greece |
00 800 4413 1532 |
Taiwan |
0080 104 4292 |
Grenada |
1 877 352 9267 |
Thailand |
001 800 442 212 |
Guam |
1 877 697 0248 |
Trinidad & Tobago |
1 800 203 0194 |
Hawaii |
1 877 887 9856 |
Turkey |
00800 4463 2089 |
Hong Kong |
800 966 321 |
Turks & Caicos |
1 877 352 3980 |
Iceland |
800 98 78 |
United Kingdom |
0800 056 0572 |
India |
000800 100 7960 |
Uruguay |
000 413 598 3672 |
Indonesia |
1 803 0441 1368 |
USA/Canada |
1 877 465 0085 |
Ireland |
1800 535 564 |
US Virgin Islands |
1 877 352 3982 |
Israel |
180 943 1521 |
Venezuela |
800 100 8565 |
Other countries |
+44 207 649 9404 |
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There may be a charge for calls to these numbers, if phoning from a hotel or mobile phone.
Please remember to add the international prefix of the country you are in at the beginning of this number (in most cases this is 00, for example 0044 207 649 9404). Calls to this number are not free of charge